Shipping and Delivery

Order delivery takes place, at the latest, 15 working days after order processing (in normal situations). Delivery is made by DPD, GLS or another delivery agency listed on the checkout page.

Shipping costs are added to the order and can be obtained on the checkout page. These costs depend on the weight of the goods and the location to be delivered, so the exact amount will be calculated on the checkout page after you fill in your address details in step "2. Shipping".

Unfortunately, the price estimate is for entire countries, and there are more remote areas of these countries where the price offered does not apply, such as the Portuguese and Spanish islands. In these cases, you should request this specific information by email to teresaluzmineiro@gmail.com.

Shipments in mainland Portugal can be delivered between 1 to 3 working days. In other EU countries, we estimate between 3 and 7 days. After issuing the tracking number, you may have a more realistic prediction of delivery times. You hereby acknowledge that the delivery time may differ from the times estimated above, because the delivery is dependent and under the responsibility of third parties.

Our company cannot be held responsible for delays caused by customs.